Message reads Starting up with a static blue light and flashing red light. Tried rebooting a few times waiting for two minutes each time, but every time i switch the box back on it goes back to the same thing again. Any ideas?solutions?
I'm sorry to learn about the problems you're experiencing with your TV service at the moment.
I've been able to locate your account to run some tests on the set top box from our end for you and we're seeing some problems with the TiVo from our end. As a result, I'd like to arrange for someone to come and take a closer look, if you're available?
I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page