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Registered: ‎06-06-2010
Message 1 of 4 (122 Views)

Tivo Box is dead

Hi 

My Tivo Box has died.  Been making a horrible noise for a couple of weeks but now it just says starting up and then goes off and does the same.  If you leave it long enough all the LED's come on.  its been power cycled but just wont come on.  

Tivo LED'sTivo LED's

 

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Fibre optic
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Registered: ‎12-02-2017
Message 2 of 4 (102 Views)

Re: Tivo Box is dead

You need to ring Virgin and speak to faults who will arrange for the box to be replaced either via an engineer visit or post.

It will take around a week for Virgin staff to get back to you on here.

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TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 100
Phone: Talk Unlimited
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Registered: ‎06-06-2010
Message 3 of 4 (58 Views)

Re: Tivo Box is dead

Thanks av ... i will ring them when I get chance .. kinda been busy this week.  Its the box in the bedroom so no great rush

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Forum Team
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Registered: ‎09-03-2011
Message 4 of 4 (16 Views)

Re: Tivo Box is dead

Hi Steveo67,

Thanks for popping by and I'm sorry to hear the TiVo® isn't working.  Is this still the case today?  If so, let me know and I'll be happy to arrange for an engineer to call round for you.

I look forward to hearing from you.

Collette.


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