a week ago
My Tivo Box has died. Been making a horrible noise for a couple of weeks but now it just says starting up and then goes off and does the same. If you leave it long enough all the LED's come on. its been power cycled but just wont come on.
You need to ring Virgin and speak to faults who will arrange for the box to be replaced either via an engineer visit or post.
It will take around a week for Virgin staff to get back to you on here.
Thanks av ... i will ring them when I get chance .. kinda been busy this week. Its the box in the bedroom so no great rush