• 1
  • 0
  • 0
Just joined
Message 1 of 3
Flag for a moderator

Tivo Box Problems

When replaying programs saved on my Tivo box the screen often breaks up into squares and freezes. I have checked connections but with no effect. 

Any Suggestions?

0 Kudos
  • 1.63K
  • 165
  • 288
Super solver
Message 2 of 3
Flag for a moderator

Re: Tivo Box Problems

If it's not affecting your live tv then it's most probably your hard drive dying. Easiest thing is to get an engineer booked now save waiting. 

0 Kudos
  • 13.73K
  • 562
  • 963
Forum Team
Forum Team
Message 3 of 3
Flag for a moderator

Re: Tivo Box Problems

Hi Simon60


Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TiVo at the moment.


I've been able to locate your account and take a closer look at the set top box from our end, we're seeing some issues being reported from our end and I'd like to arrange for an engineer to come and take a closer look, if you're available?


I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.


I'm sorry again for the inconvenience this has caused, we're looking forward to putting it right.


Speak soon


New around here? To find out more about the Community check out our Getting Started guide

0 Kudos