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Topic63
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Tivo App sign in every time?

Can someone answer why I would have to sign in every time on the TiVo app?

Once signed in only then does it ask to connect, this is after choosing a channel - What's going on with this App?

Any other App you sign in once and the system remembers your credentials, so why does this have to be different.

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Superuser
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Re: Tivo App sign in every time?

Issue under investigation by VM. See this thread: http://community.virginmedia.com/t5/TV-on-the-go/TV-Anywhere-app-keeps-requiring-sign-in-info/td-p/3...
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Graham
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Topic63
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Message 3 of 6
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Re: Tivo App sign in every time?

Very strange but since posting my question I now can't sign in at all??
What's going with this App, is it down while someone is looking into the problems?
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Superuser
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Re: Tivo App sign in every time?

No, the app wasn't down at the time you posted. I was using it in the pub at that time! Maybe that's the issue, only one user at a time.
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Graham
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Topic63
On our wavelength
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Re: Tivo App sign in every time?

Still having to sign in every time, it's similar to our Nav system at work whereby only a certain amount of people can be signed in at any one time!!??
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Forum Team
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Re: Tivo App sign in every time?

Hi Topic63,

 

Thanks for getting in touch!

 

Sorry for the trouble you've had with this.

 

We've recently updated the app to resolve this issue. You now won't need to sign in daily to use the app.

 

Let me know if you're still having trouble with this.

 

All the best! Smiley Very Happy

 

Josh

 

 


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