Hi. I keep getting a message saying there's an issue with my connection. I've tried rebooting it a number of times and have left it powered off a number of hours. Still no joy. Any advice would be appreciated
Sorry to hear you're having trouble with your TiVo®.
I've had a peek at your account and I can see you've spoken to our team. They've sent a signal hit to your box to try and fix the problem. If you're still experiencing the same issue then we'll need to send a technician.
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Look forward to hearing from you!
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