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bsd7
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Tito box not giving picture

I've only had virgin for about a month and the box looks like its already packed in, i have virgin tv in another room which still works.  I've checked my TV out and it works fine with all the other devices.  Thats not even the worst thing, when you try to call virgin customer services after the many options and buttons you have to press they put me in a queue for 10 mins and hangup, this has happened 3 times now and i think I've made a really bad choice joining virgin now, should have just kept my sky box.  Anyone know a way of speaking to someone at customer service, most of the options you get seem to be about upgrading then helping customers with issues.

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Re: Tito box not giving picture

Hi bsd7,

 

Welcome to the Community!

 

I've replied to your post in another thread and sent you a private message (purple envelope at the top right of your screen) so we can arrange for a technician to visit.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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