Thank you for taking the time to get back in touch with the Community again.
I'm sorry to hear that the response is a bit slow for your liking, I'd certainly like to help look into this.
I've been checking the services in the home and I've not been able to test the TiVo.
I'd like to investigate this further and with no outages listed in the area, I'd like to arrange a visit form an engineer. I've sent you a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.
Thank you for your post on the Community Forum. I'm sorry to hear that your TiVo® has been running so slowly. I can certainly have a look at this for you.
I have been able to access your account via your Forum details and run testing to your equipment. All the tests to your TiVo show that everything's working fine; no signal level problems seen and no errors seen. Are you seeing the slowness of the box during specific times of the day or evening?
I have sent a new signal to the TiVo, please reboot the box and please let me know how this goes.
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