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juliushibert
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TiVo remote wont allow me to programme new Sound Bar code

I've got a new Samsung sound bar that I'd like to be able to use my Virgin TV remote with. 

I previously had my remote controlling the volume on my TV -- the technician who installed cable set it up for me. 

I've followed the instructions on this community, holding 'Vol UP' + Clear button on the Virgin TiVo remote until the green light flashes twice. I then go to enter in the 4-digit code into the remote. However I never get the same green like flashing again after entering the 4-digit code. It seems like the remote wont allow any new codes.

How can I fix this?

 

 

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Superuser
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Re: TiVo remote wont allow me to programme new Sound Bar code

You're following this guide, yes?

http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&secureFl...

You have to programme the TV controls first or they'll overwrite the AV settings.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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Forum Team
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Re: TiVo remote wont allow me to programme new Sound Bar code

Hi juliushibert

 

Welcome to the Community, sorry to hear about the difficulty you're experiencing in setting up your remote with your Sound Bar.

 

The remotes are compatible with most TV's but I'm not sure about other devices. Have you entered all the possible codes for Samsung TV's from the list? If not, you can find the codes [on this list].

 

We'd love to hear how you get on

Craig


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juliushibert
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Re: TiVo remote wont allow me to programme new Sound Bar code

The issue is that remote isn't showing any indication that the inputted 4-digit code has been accepted.

The instructions say, after inputting the code into the remote, the LED at the top of the remote will flash to acknowledge the code. However my remote isn't showing any LED acknowledgement.

Is there a way to completely reset the remote and start from a blank canvas. Perhaps that would work?
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Superuser
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Re: TiVo remote wont allow me to programme new Sound Bar code

You're following this guide, yes?

http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&secureFl...

You have to programme the TV controls first or they'll overwrite the AV settings.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
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juliushibert
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Re: TiVo remote wont allow me to programme new Sound Bar code

I managed to sort it by following the guide in Home>Help & Settings on the Virgin TiVo box. Using the search code method.
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