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Lfcbill
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TiVo remote not working with TiVo box

For the past two weeks or so our TiVo remote control has not been responding with our TiVo box. The red light flashes on the remote when I press a button. But nothing happens on the TiVo box side. I tried holding down the power button on the box until the lights start flashing and again nothing's happens. Also tried replacing batteries and no luck. Any help is greatly appreciated. Thank you.
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Forum Team
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Re: TiVo remote not working with TiVo box

Hi Lfcbill, 

 

Thanks for your post and apologies to hear that your remote control isn't working with your TiVo® box. 

 

It sounds as though we will need to replace it. In order for us to do this, can you please give us a call on 150 / 0345 454 1111. 

 

Let us know how the call goes. 

 

Thanks,

Kath_F
Forum Team

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