Every recording that I have made is losing sound and glitchy with pixelated images can you help please, thank you
You'll need to provide more information - like which channels are causing the issue.
At the moment ITV have this problem across the whole of the country on their HD channel.
If its all channels your quickest option is to call faults.
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I'm sorry to hear that you're getting pixelated picture on your recorded programmes. I will be happy to have a look at this for you.
I have taken a look at your box remotely and the hard drive status is showing fine. I want to ask, does this affect any of the live channels? If you can please let me know I can help further.
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