Menu
Reply
  • 1
  • 0
  • 0
KevBaxter
Joining in
60 Views
Message 1 of 2
Flag for a moderator

TiVo recordings freeze and pixelate

Hi there

over the past few weeks my TiVo recordings have started to freeze and pixelate on playback. This is getting more frequent, to the point that now every recording seems to have problems. Any way to fix this?

Kev

0 Kudos
Reply
  • 13.64K
  • 557
  • 958
Forum Team
Forum Team
21 Views
Message 2 of 2
Flag for a moderator

Re: TiVo recordings freeze and pixelate

Hi KevBaxter

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your TiVo service at the moment.

 

I've located your account and I've been able to run some tests on the set top box from our end for you. We're seeing some errors with the signal from the box so I'd like to arrange for an engineer to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply