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Spacebucks
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TiVo random picture break up

Had a problem few months back where the TiVo picture would break up randomly, bit like having freeview in bad weather. It's like little glitches here and there and Is frustrating as an engineer came a while ago and said there were some faults on the box across the road. This appeared to be fixed and now it's started again. I don't expect to get picture break up with cable TV. Anyone else getting issues like this?
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Forum Team
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Re: TiVo random picture break up

Hi Spacebucks,

 

Thanks for coming by Smiley Happy

 

I'm sorry to hear that this fault has come back for you.  I know how a annoying a pixelating picture can be when trying to what your favourite programmes.  I'll do what I can to help get this fixed for you.

 

I have carried out some checks and can see a signal issue.  I will arrange for an engineer to call out and get this sorter.

 

I'll send the details in a private message for you.  (Look for the envelope icon above)


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zilch
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Re: TiVo random picture break up

Probably best to request another engineer to check the street cabinet.
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Message 3 of 5
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Re: TiVo random picture break up

Hi Spacebucks,

 

Thanks for coming by Smiley Happy

 

I'm sorry to hear that this fault has come back for you.  I know how a annoying a pixelating picture can be when trying to what your favourite programmes.  I'll do what I can to help get this fixed for you.

 

I have carried out some checks and can see a signal issue.  I will arrange for an engineer to call out and get this sorter.

 

I'll send the details in a private message for you.  (Look for the envelope icon above)


Tech fan? Have you read our Digital life blog yet? Check it out


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Spacebucks
On our wavelength
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Re: TiVo random picture break up

Signal issues worse than ever now since box was changed - please send engineer
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Forum Team (Retired) BenD_H
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Re: TiVo random picture break up

Hi Spacebucks, 

 

Thank you for your post. 

 

I'm just popping in here to let you and anyone following this thread that I've replied to you here.

 

I hope that you can get back in touch with me there soon Smiley Happy

 

Take care.

 

Ben


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