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Am131287
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TiVo losesing internet

Watching Netflix and TiVo keeps loses internet connection when watching it, what's wrong with TiVo is anything I can do?
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Flyboy152
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Re: TiVo losesing internet

Try switching channels on your hub. If you are using both channels, turn off the 2.4GHZ channel and use 5GHZ only.

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Forum Team
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Re: TiVo losesing internet

Hi Am131287,

 

Thanks for posting!

 

Sorry to hear you're having trouble with Netflix.

 

I've located your account and I can see an SNR issue with the network in your area - ref.(F005198314). Our technicians are working to get this resolved as soon as possible and have set a review date of 3rd April 2017.

 

Let me know if you're still having trouble past the review date and I'll check it out.

 

All the best! Smiley Very Happy

 

Josh


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