Mine is also painfully slow since new slicker update. Has your box got the new update? It is anything but slick. The idea of pictures in the on demand is good but it is so slow opening menus and starting your recordings. It's not a box issue as it is happening on all my boxes and one of them is only around a month old. I hope Virgin fix this soon as if this is the interface they plan to use on new box they are about to launch they will not be shifting many.