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Kdone7
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TiVo going to sleep unwantedly

My TiVo box puts itself to sleep even though I have selected 'no power saving' in the settings. It doesn't record my programmes either i.e overnight, whilst I'm in work.
Can someone help I'm going insane!
Thanks in advance!
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Re: TiVo going to sleep unwantedly

Hi Kdone7,

 

I'm sorry to hear about the issues regarding your TiVo®.

 

I've had a little look at the equipment and there are some level issues present which would require a technician visit to resolve.

 

I have sent you a private message for us to discuss this further.

 

You can locate my message by clicking on the purple envelope icon near the top right corner of the Community page.

 

Hope to hear back from you soon.

 

Nat_J

 

 


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