Menu
Reply
  • 10
  • 1
  • 0
jamesrfisher
Tuning in
651 Views
Message 1 of 7
Flag for a moderator

TiVo boxswap and Superhub upgrade - recycle question

A couple of weeks ago I was sent the Superhub 2 to replace my original Superhub as part of the vivid upgrade from 100 to 150.

Today I received my TiVo box to replace my V+ box. The videos for self install talked about sending the boxes back to Virgin however neither with the Superhub nor the TiVo were any instructions given.The plastic wrapping the TiVo came in had a sticker on it about taking to local recycle centre. I presume this is because both the V+ and original Superhub are old tech.

Can someone from Virgin please confirm I don't need to send these back and can take them to local recycle centre.

Thanks

0 Kudos
Reply

Helpful Answers
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
1,137 Views
Message 5 of 7
Flag for a moderator
Helpful Answer

Re: TiVo boxswap and Superhub upgrade - recycle question

Hi Jamesfisher,

 

Thanks for coming back to me Smiley Happy

 

It's only the Super Hub first generation that we wouldn't need back and can be recycled safely if wished Smiley Happy

 

If there's anything else I can help with let me know Smiley Happy

 

Ben

 


Who's who? Find out more about our community members. Good folk to know



All Replies
  • 10.13K
  • 1K
  • 1.87K
Superuser
Superuser
640 Views
Message 2 of 7
Flag for a moderator

Re: TiVo boxswap and Superhub upgrade - recycle question

Superhub 1's are definately recycle jobs now, as are Scientific Atlanta V+ boxes. Think the Samsung V+ is still a return item.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

0 Kudos
Reply
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
580 Views
Message 3 of 7
Flag for a moderator

Re: TiVo boxswap and Superhub upgrade - recycle question

Hi guys Smiley Happy

 

Welcome back Jamesfisher and Nodrogd Smiley Happy

 

Thanks for the messages, I've been looking into this to be sure, (as I was also in the same thought it was certain V+ boxes), I've checked our end and can confirm that from now on it's only TiVo's we're taking back on the TV side. 

 

Any other boxes you have for TV that aren't TiVo you may recycle if you wish or keep Smiley Happy

 

Hope this helps and take care both Smiley Happy

 

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply
  • 10
  • 1
  • 0
jamesrfisher
Tuning in
574 Views
Message 4 of 7
Flag for a moderator

Re: TiVo boxswap and Superhub upgrade - recycle question

Thanks for the reply.

 

what about the superhubs? Mine was upgraded to Superhub 2. Assume Virgin do not want the original superhub back

0 Kudos
Reply
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
1,138 Views
Message 5 of 7
Flag for a moderator
Helpful Answer

Re: TiVo boxswap and Superhub upgrade - recycle question

Hi Jamesfisher,

 

Thanks for coming back to me Smiley Happy

 

It's only the Super Hub first generation that we wouldn't need back and can be recycled safely if wished Smiley Happy

 

If there's anything else I can help with let me know Smiley Happy

 

Ben

 


Who's who? Find out more about our community members. Good folk to know


  • 39
  • 1
  • 1
gallego1
On our wavelength
174 Views
Message 6 of 7
Flag for a moderator

Re: TiVo boxswap and Superhub upgrade - recycle question

I have received new TiVo for V+ boxswap

Unfortunately unable to read the sticker  due to colour and typeface size

Would be grateful if  the details can be posted here

 

0 Kudos
Reply
  • 22
  • 0
  • 2
Bazzer
On our wavelength
157 Views
Message 7 of 7
Flag for a moderator

Re: TiVo boxswap and Superhub upgrade - recycle question

Is the VMDG480 superhub first generation ?

0 Kudos
Reply