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Registered: ‎13-03-2017
Message 1 of 4 (112 Views)

TiVo box

[ Edited ]
Had my tivo box installed 3 days now and since yesterday I have a white and red flashing light and 2 green lights flashing on the box
But the one upstairs is working fine help before I go back to sky as getting fed up now
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Superfast
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Registered: ‎22-02-2017
Message 2 of 4 (100 Views)

Re: TiVo box

Check all cables are tight, then turn off at main then back on again after a minute or so. If you still have the problem call 150 and report the fault. This is a customer forum and replies from VM can take several days. You can also report fault via web chat I believe.

You can also run a diagnostic test by logging into My Virgin Media and selecting the check service option.

This should ensure you get a response during the cooling off period.
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Registered: ‎13-03-2017
Message 3 of 4 (97 Views)

Re: TiVo box

That's the funny bit as I have no phone aswell done all u have said to do
Have reported it god knows how many times and keep getting fobbed of
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Forum Team
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Registered: ‎04-07-2016
Message 4 of 4 (56 Views)

Re: TiVo box

Hi cazt190512,

 

Welcome to the Community!

 

Sorry to hear you've had trouble with your services.

 

I've located your account and I can see you've has a technician out to fix this for you. How's it been since?

 

Let me know if you get any more trouble.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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