Menu
Reply
  • 2
  • 0
  • 0
DEarl
Joining in
132 Views
Message 1 of 4
Flag for a moderator

TiVo box

My recordings freeze and pixelate on playback. All recordings on all channels.

The controls freeze also, so I am unable to exit 'my shows'

Also, I'm getting error messages when attempting to watch catch up etc.

Any advice or suggestions for alternative providers.

This is very frustrating

0 Kudos
Reply
  • 8.29K
  • 394
  • 973
jb66
Alessandro Volta
98 Views
Message 2 of 4
Flag for a moderator

Re: TiVo box

Why dont you report the fault to get fixed?
  • 2
  • 0
  • 0
DEarl
Joining in
77 Views
Message 3 of 4
Flag for a moderator

Re: TiVo box

Obviously I have. No response, hence very frustrating.

0 Kudos
Reply
  • 6.74K
  • 270
  • 489
Forum Team
Forum Team
39 Views
Message 4 of 4
Flag for a moderator

Re: TiVo box

Hi DEarl,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TiVo®.

 

I've run some diagnostics on your equipment and I think it would be a good idea to book a technician to take a look at the hard drive in the box.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply