When trying to watch recordings or paused programme and play them the sound frezers
Welcome to the Community!
Sorry to hear you're having trouble with your TiVo®.
I just need a little bit more information about the issues you've been having.
Look forward to hearing from you!
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Thanks for getting back to us, Josh_RW is away at the moment so I hope you don't mind me stepping in.
As you mention the TiVo® box is connected to a sound bar, have you tried plugging the TiVo® directly into the television just to see if it's still the same?
If it is I would like to book a technician to take a look at this for you.
Speak to you soon
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