Due to speaking to someone with a strong foreign accent there was a misunderstanding and I have been sent a TiVo box. I have Sky tv and it seems to me that TiVo is not really any use to me. Am I right?
Do you have other Virgin services (cable\Internet)?
In which case it sounds like you've added TV to your package and have been sent a self-install kit. If you haven't already got Virgin services then who knows what's going on, as the TiVo can't be used without a VM cable connection!