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Staceyparker84
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TiVo box won't start up

Lots of bright lights and noises coming from box but it won't start up. Have tried everything I can find online but nothing is working. Happened before and we needed a new TiVo box. Been on phone for 30mins!!! And not getting through to anyone. May have to leave if this continues.
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Forum Team
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Re: TiVo box won't start up

Hi Staceyparker84,

 

Thanks for your post and welcome to the forums. 

 

I'm really sorry to hear that you are having an issue with your TiVo® not starting up. This isn't what we like to hear and i'm more than happy to take a look at things for you. 

 

Looking at the account, it looks as though the Hard drive is to blame. Currently this is red and we'll need an engineer to come out and take a look Smiley Happy

 

I've sent you a private message to arrange a suitable appointment. 

 

Thanks, 

Kath_F
Forum Team

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