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doeshane1234
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TiVo box stuck on starting up screen

hi,
I attempted to turn on my virgin box this morning but it's stuck on the starting up screen.
I have tried to reboot but the problem still occurs.
I am now unsure what to do,
Regards,
Shane.
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Re: TiVo box stuck on starting up screen

Hi doeshane1234

 

Welcome to the Community, I'm very sorry for the problems you're experiencing with your TV service lately. 

 

I've located your account and can see that you've spoken to our team and action has been taken to get this resolved, I hope that's the case? 

 

If it's still not working, get in touch and I'll do what I can right away.

 

Take care

Craig

 


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