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Jonnyboy53
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TiVo box stuck on start up

No TV no internet do two days, and Virgin not sorting.
Told it will take a week to get an engineer to call. Told to reset box and now have a blue light and flashing red light and no start up.
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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: TiVo box stuck on start up

Hi Jonnyboy53,

 

It's great to see a new face in the Community, thank you for taking the time to come in Smiley Happy

 

I'm sorry to hear about the TiVo and Internet being down, I would like to help here and from testing both services I can see some issues have developed.

 

The TiVo is currently not speaking to the network and there are some offline issues with the Hub. I'd like to send an engineer out as there's no outages listed in the area as we speak. I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.

 
Get back to me when you can.
 
Ben
 

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