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vgf
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TiVo box stuck on menu

Hi, been on holiday, come home and TiVo not working correctly. Stuck on menu screen. No remote buttons working. Tried unplugging and holding power button down. No change. Any other thoughts?
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Forum Team (Retired) BenD_H
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Re: TiVo box stuck on menu

Hi there Vgf,

 

Welcome in and thank you for posting for the first time in the Community Smiley Happy

 

I am sorry to read that the TiVo is stuck on the menu, I'd love to look into this for you.

 

I can see clearly that the box itself is showing some errors and most importantly, the hard drive is problematic. I would recommend a replacement to avoid any future issues with recordings.

 

This would require an engineer to replace, If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy

 

Speak to you soon.

 

Ben


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