Menu
Reply
  • 13
  • 0
  • 0
Marc_Swarbrick
Tuning in
211 Views
Message 1 of 2
Flag for a moderator

TiVo box stuck in restart loop

Hello,

 

This morning our TiVo box restarted then displayed the "DVR has detected a serious problem and is now attempting to fix it" message.

 

After a few hours the box went into a loop of continuously restarting then shutting off.

 

Could somebody please contact me to resolve please?

 

Many thanks,

Marc

0 Kudos
  • 6.85K
  • 218
  • 511
Forum Team
Forum Team
179 Views
Message 2 of 2
Flag for a moderator

Re: TiVo box stuck in restart loop

Hi Marc_Swarbrick,

 

Welcome to the Virgin Media Community Forum and thanks for your post. Apologies that your TiVo® isn't working, and keeps rebooting and shutting off.

 

I have been able to access your account via your Forum details and run testing to your equipment, and can see a problem that requires an engineer to resolve.
 
I'll send you a private message requesting further details so that I can arrange the engineer for you. Just check the red envelope at the top left of this page. 
 

Hope to hear back from you soon.


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos