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kel899
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TiVo box not working

Hi

Our second TiVo box has not been working for a few days now. Error M59. We have tried connecting through virgin media service a few times but this makes no difference, still says still to be confirmed and unable to record shows. Our other box is also exceptionally slow. Please can you resolve this?
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Forum Team
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Re: TiVo box not working

Hi kel899,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your second TiVo® and that this hasn't been sorted out for you when reporting this to us before.

If you are still having a problem with this, please let me know and I'll look into this for you. I'll need to take more information from you in order to check your TiVo®, so I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.

Kind regards,

Terri

Virgin Media Forum Team

 


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jon114
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Re: TiVo box not working

Thanks, phoned your tech help line and they informed me I needed to wire the v6 boxes into the modem, costing me £40 for the power line adapters (I think your sales staff could inform your customers off this extra charge before installation!)
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