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Elainecm10
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TiVo box no record - TV guide - only channel 1-5

I have a TiVo box - for the last month I've been unable to record - look at TV guide and now I'm only getting channel 1-5. I tried to run a test but the web page is saying that page does not exist anymore. What could be the issue?
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Re: TiVo box no record - TV guide - only channel 1-5

HI Elainecm10

 

I'm sorry to learn about the problems you're experiencing with your TV service at the moment, I've taken a look at your account and can see you've spoke to the team since your post and that some hits were sent you your set top box.

 

I hope that means that everything is working as it should? If not, get in touch and I'll do what I can to help.

 

Take care

Craig

 


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