Menu
Reply
  • 1
  • 0
  • 0
brucemeek
Joining in
109 Views
Message 1 of 2
Flag for a moderator

TiVo box keeps looping with starting up

For the last 3 days now my box will not start it just keeps looping round with starting up and then all different lights come on before it all starts again.

more annoyingly I have called last night and tonight put all the info in to be told that someone would be with me in 3 minutes and after 16 mins it just cuts my call off, both nights now so no to and no customer service, I will be looking for compensation , please call me as a matter of urgency

 

bruce meek

0 Kudos
Reply
  • 6.77K
  • 273
  • 491
Forum Team
Forum Team
70 Views
Message 2 of 2
Flag for a moderator

Re: TiVo box keeps looping with starting up

Hi brucemeek,

 

Welcome to the Community!

 

Sorry about the trouble you've had getting through to our team. I can understand how frustrating that can be!

 

I've run a diagnostic on your TiVo® and it's currently showing as 'offline' This means to box isn't properly communicating with our network.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look at the box for you.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply