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Spykthomas
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TiVo box issues

Hi all!!

The image quality of my TiVo box has been dropping, even with live TV. It has also started jerking as well. Also, this week it has restarted itself more than once whilst we are using it...

Are there any diagnostics I can run on the box itself, or anything I can do to find out what's wrong?

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Parrotperson
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Re: TiVo box issues

Sounds like a signal issue. You'll need to phone it in. 

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Forum Team
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Re: TiVo box issues

Hi Spykthomas,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TiVo®.

 

It seems Parrotperson was spot on with his diagnosis! I've checked your equipment and there does appear to be an issue with the Input Signal coming into your box.

 

I've sent you a private message (purple envelope at the top right of your screen) so we can arrange for a technician to adjust those levels.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out



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Parrotperson
Super solver
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Message 2 of 3
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Helpful Answer

Re: TiVo box issues

Sounds like a signal issue. You'll need to phone it in. 

  • 6.73K
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Forum Team
Forum Team
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Message 3 of 3
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Helpful Answer

Re: TiVo box issues

Hi Spykthomas,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TiVo®.

 

It seems Parrotperson was spot on with his diagnosis! I've checked your equipment and there does appear to be an issue with the Input Signal coming into your box.

 

I've sent you a private message (purple envelope at the top right of your screen) so we can arrange for a technician to adjust those levels.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out