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stropman
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TiVo box(es) reboot most (week)nights.

Hi. I recently received a letter from Virgin, notifying me of scheduled maintenance to my TV, broadband services, to be carried out on March 1st.

Since that date, i've noticed that most mornings, when i wake up, that BOTH of my TiVo boxes are on (ie, no longer in standby, the way i left them the previous night.)

This morning, at 6.15, i "caught" the bedroom box as it was rebooting (all the usual reboot lights were lit on the front panel), so i went to check the box in the living room...same.

This only SEEMS to happen on weekdays.  I've never noticed it at weekends.

I've read similar comments, on this site, and it appears that overnight maintenance, this frequent, is rather odd, but surely the fact that it's happening to TWO boxes would suggest it's NOT an equipment fault.

It's not THAT big a deal at the moment, but only because i have not had any recordings disrupted by this.  Won't be happy if i miss something!

Anyone else having similar issues, or can suggest a 'fix'?

Cheers

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Re: TiVo box(es) reboot most (week)nights.

Hi stropman,

A warm welcome to our community Smiley Happy

I'm sorry for the disruption the reboots are causing.  There has been some issues in the area causing the boxes to reboot.  This should be resolved now.

Are you still seeing reboots at the moment?

Let me know how things are, I can help further if you need me.

Collette Smiley Happy


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stropman
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Re: TiVo box(es) reboot most (week)nights.

Hi, Collette.
Thanks for the reply...
Do you know when the issue was supposed to be resolved?
Both boxes rebooted at approximately 06.10, this morning and yesterday morning.
I just happened to be awake at that time, and can't guarantee that will be the case tomorrow, but the lights will tell me if it's still happening!
Thanks
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sapper_arj
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Re: TiVo box(es) reboot most (week)nights.

 

Hi Collette

 

My Tivo is still rebooting most mornings around 06:55 am...

 

It is a shame that the forum group ignore some posts, and never offer a solution, rather waffle about there is a known issue but should be fix now.

 

Clearly it isnt.

So please can we have some more definitive answers to our problems??

Yours frustratedly

ADrian 

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stropman
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Re: TiVo box(es) reboot most (week)nights.

...and again this morning!  6.10 every day this week!

Please fix this.

Thanks

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Re: TiVo box(es) reboot most (week)nights.

Hi stropman,

Thanks for coming by and I'm sorry that the issue is not yet resolved.

I have posted an update here regarding this issue as there are many affected by this.  You can see the update here:

Re: Rebooting at 06:55am

Thank you for your patience.

Have a lovely week end.

Collette. Smiley Happy


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stropman
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Re: TiVo box(es) reboot most (week)nights.

Hi.  Me again!

It's started again! 

Been rebooting, around 4am, for the past week, but only on weekdays!  No reboots at the weekend.  What's going on???

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Re: TiVo box(es) reboot most (week)nights.

Hi stropman,

I'm sorry to hear this is still ongoing.  The latest on this is our engineers are still carrying out essential maintenance work to help upgrade our services.

At this moment in time there is no specific fix time.  This is likely to be ongoing for a little while longer whilst we carry out vital upgrade work and to keep the services going during this time.

I'm sorry for the disruption this is causing.  You may want to pop along to this thread: Re: TiVo box Rebooting for the last 3 days as this seems to be the main thread on this topic.  

If you have any further queries, please don't hesitate to ask.

Collette.


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stropman
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Re: TiVo box(es) reboot most (week)nights.

OK.  Thanks again, Collette.

It's an annoyance, more than anything else, but i won't be happy if it interrupts a recording of my drag racing, early one morning!

Cheers.

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