Our TiVo box keeps crashing after going into the menu to change channels. All the lights come On across the front of the box, including a blue light I've never seen before. Eventually it reboots, but is unresponsive to the remote.
Thanks for posting in the community and I'm sorry to learn you're experiencing problems with your TiVo® box.
I would like to arrange for a technician to take a look at this for you so I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.
I have exactly the same problem, watching some program and suddenly the tivo box dies and is rebooting. It is highly frustrating and being a fairly new customer and paying the odds, i am NOT impressed! Thought Sky was bad.......