At some point most days, when I'm changing channel my TiVo box freezes then the red lights come on the box and I need to turn it back on. Is this normal? I have 2 TiVo boxes and the second box doesn't do it.
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I think PrinterElf is right here and from your account it doesn't look like you've had a technician so I'm just going to pop you a private message which you will find if you click on the purple envelope at the top right of the screen.