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TiVo Slow/freezing/channels not loading

Recently TiVo is slow, freezing and channels not loading. Restarted TiVo with no effect. Changing channels very frustrating while loading and play back of recorded programmes impossible to watch due to freezing.
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Re: TiVo Slow/freezing/channels not loading

Hi GaryJock,


Welcome to the Virgin Media Community Forum and thanks for your post. I'm sorry that you have been having problems with your TiVo® running slow and freezing up. 


I have been able to access your account via your Forum details and run testing to your TiVo®. The results show a problem with your equipment.
I'll send you a private message requesting further details so that I can arrange an appointment for you. Just check the red envelope at the top left of this page. 

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help

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