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jakel
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TiVo Playback Freezing

My first post - our TiVo box is freezing on playback, initially it was intermittent but now freezing with every recording playback.

Is this terminal or are there some settings/resets that can help?

many thanks,

Janet

 

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Re: TiVo Playback Freezing

Hi jakel,

 

A warm welcome to our Community!

 

I'm really sorry to hear you're having trouble with your recordings.

 

I've run diagnostics on your TiVo® box and I can see a number of issues with the hard drive. There's also an issue with the input signal that feeds your equipment.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to get it sorted.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


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