We've created this thread to combine all TiVo on demand conversations that started due to an issue on March 29th.
This includes error C130, C133, and C501
This issue is affecting customers with TiVo set-top boxes where some customers are experiencing latency and some are unable to use the video on demand services and apps through our TiVo boxes and TV Anywhere app.
This keeps happening every few months. Why am I paying over £50 for xl package only, to not being able to use on demand tivo!!! This is not once in a blue moon, it's too frequent. I'm really thinking about going back to freeview. They have many channels that Virgin have now anyway.
I kept getting this message as well, I think there's a problem nationwide. Is the error message C501?? I think VM are working on the issue. Although if you want to watch a program you've already recorded, you could click the play button on the program list and that might work?
Every time I try and play a recording I'm getting an unexpected error c501. I read about going into the network settings and trying to connect to virgin media but it gets to "connecting" and then says "failed whilst negotiating". I can watch channels fine just not my recordings. Please help.
Also getting the N18 error message. I have tried rebooting the router, didn't work. The internet is working fine on other devices.
You can check for progress on the service status page
_________________________________________________________ Graham I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.