Menu
Reply
  • 2
  • 0
  • 0
markod0101
Joining in
117 Views
Message 1 of 4
Flag for a moderator

TiVo/Netflix

Signed up for Netflix and can log in to any device except TiVo. Constantly get a message saying the re test can't be processed. Any ideas on how to fix!
0 Kudos
  • 13.73K
  • 564
  • 964
Forum Team
Forum Team
79 Views
Message 2 of 4
Flag for a moderator

Re: TiVo/Netflix

Hi markod0101

 

Welcome to the Community, I'm sorry to learn about the problems you're experiencing with Netflix on your TiVo box at the moment. 

 

I've been able to locate your account and take a closer look at this from our end, we're not detecting any issues with the box right away. If you're able to reboot the box after reading this message, so I can run a few more checks, that would be great. 

 

Before doing that, can you go throuh the following:

 

  • Press Home on your TiVo remote
  • Select Help & Settings.
  • Choose Settings.
  • Select Network.
  • Select Connect to the Virgin Media Service now

After doing that and rebooting the box, give Netflix another go and let me know how it goesMan Happy

 

Speak soon

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
  • 2
  • 0
  • 0
markod0101
Joining in
62 Views
Message 3 of 4
Flag for a moderator

Re: TiVo/Netflix

Working now, thanks!
0 Kudos
  • 13.73K
  • 564
  • 964
Forum Team
Forum Team
45 Views
Message 4 of 4
Flag for a moderator

Re: TiVo/Netflix

Excellent news, thanks for taking the time to let me know Markod0101Man Happy

 

If you need any assistance moving forward, you know where we are.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos