TiVo is displaying the following message:
The TiVo box has not connected successfully to the Virgin Media Service for more than 30 days (T58).
It has and continues to connect okay - no idea why I am getting this message.
I'm really sorry to learn about the error you're experiencing on your TiVo box at the moment. To confirm, are you receiving the channels are content OK?
If so, how often are you noticing this message appear? And what do you do to get rid of it?
I've been able to locate your account and test the set top box from our end, we're not detecting any issues at the moment so I'd love to get a little more information on this
Look forward to hearing from you
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Thank you Craig, I deleted the message and TiVo seems to be working okay.
I have just picked up a Freeview box with a 1TB HDD, so I suspect that the TiVo's days are numbered anyway and therfore I am not overly bothered.
Thanks for the update cmburns,
I am glad to hear all is working ok now for you. Should you encounter the error again or you have another query, don't hesitate to give us a shout anytime.
All the best,
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