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Minty6
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TiVo Boxswap

Evening all,
I received the promo email offering to swap my hd box for a TiVo box.
I have entered my details on the book a delivery date page but it keeps saying my details are not on the system ???
I can't understand why it can't find me in the system ?
Can anyone suggest a solution, I tried the live chat but the guy didn't seem to be aware of the offer !
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Forum Team (Retired) BenD_H
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Re: TiVo Boxswap

Hi Minty6 Smiley Happy

 

Thank you for coming in and posting your message about the deal in the email. Can you tell me if the email had an expiry date or a day when this was sent out to you?

 

I would like to look into this and if you can have a look into your 'Inbox',  as I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.

 

Stay in touch and have a great day.

 

Ben

 


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