Evening all, I received the promo email offering to swap my hd box for a TiVo box. I have entered my details on the book a delivery date page but it keeps saying my details are not on the system ??? I can't understand why it can't find me in the system ? Can anyone suggest a solution, I tried the live chat but the guy didn't seem to be aware of the offer !
Thank you for coming in and posting your message about the deal in the email. Can you tell me if the email had an expiry date or a day when this was sent out to you?
I would like to look into this and if you can have a look into your 'Inbox', as I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.