Menu
Reply
  • 2
  • 0
  • 0
Speedy62
Joining in
76 Views
Message 1 of 2
Flag for a moderator

TiVo Box

Why is it that Virgin say all repairs are included as if you are getting them for free!?I've just found out that I am paying £5 pm for my TiVo to 'cover repairs', so the Customer services tell me. If this turns out not to be true, the call centre need more training

0 Kudos
  • 10.11K
  • 999
  • 1.87K
Superuser
Superuser
57 Views
Message 2 of 2
Flag for a moderator

Re: TiVo Box

Yes, your repairs are free (if caused by a fault & not accidental/deliberate damage), as all Virgin equipment is rented & never belongs to the customer.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

0 Kudos