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Nickyg
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Message 11 of 27
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Re: TiVo Black Screen

Hi rose
I will do, and thanks for your time
Nicky
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GordonRush
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Message 12 of 27
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Re: TiVo Black Screen

Hello,

I have the TiVo black screen problem.
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Jojo83
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Message 13 of 27
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Re: TiVo Black Screen

Hi, I have the same issue. All the time. My tv is in stand by mode, I turn it on and just get a black screen, no audio.

I have to turn my tv on and off constantly and re start.

Seems this is a very common problem so what's going on?

Thanks
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trentman
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Message 14 of 27
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Re: TiVo Black Screen

Same happened to me yesterday morning. No picture, no audio.

When I went into home menu, which seemed O.K., the audio came back but no picture. Came out of the menu, changed channels and the audio disappeared again and still no picture. Changed HDMI cable, rebooted, still nothing.

I checked my V+ box and it was working.

I rang VM and an engineer was booked as no faults could be found.

The picture and audio returned to normal a couple of hours later and is still good at the moment so I have cancelled the engineer.

What's going wrong?

 

 

 

 

 

 

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Forum Team
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Message 15 of 27
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Re: TiVo Black Screen

Hi Jojo83,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TiVo®.

 

Does this happen every time you turn your TV on? It sound like it may be an issue with the handshake between the TV and the TiVo®.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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WillyRapier
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Message 16 of 27
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Re: TiVo Black Screen

I'm having the same problem - black screen, no audio, but I can see all the menus fine. Restarting the box does nothing, either a physical reset by disconnecting the power, or done through the menus on the box itself. 

For those having the same issue, can you post which manufacturer made your box and post this detail as well, please? Mine was made by Cisco, and a friend had the same issues with a Cisco box, but not with a Samsung box.

I had the same issue less than a month ago, and after waiting a week for a technician, because "the fault cannot be fixed outside your home", it was fixed the day before the technician was due to arrive.

Unfortunately, it seems to be happening again...

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Lbromford
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Message 17 of 27
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Re: TiVo Black Screen

Hi

I move my virgin box in my living. I've re connected all cables and was working fine then the image went black but still able to access the guide. I've check all cables are connected correctly and tried 3 different brand new hdmi cables and still get the same results. I have rebooted multiple time but no change. I also run a diagnostic online but everything appears to. E working ok. Can you run another check your end please?

Thanks
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Connor3006
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Message 18 of 27
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Re: TiVo Black Screen

Hi all,

Having the same issues, no video, intermittent audio at times. I can browse the menus and channel lists but can't view anything. I have checked al of the cables are plugged in correctly and still can't figure it out. 

Any help is appreciated.

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s7rikeback
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Message 19 of 27
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Re: TiVo Black Screen

Just to jump in, I'm also having the same problem.

Self install two weeks ago. Every morning we turn the TV on, Blank screen, yet sound, graphics & EPG is working fine.

We keep having to put the box into standby, then out of standby to get the picture back.

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Forum Team
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Message 20 of 27
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Re: TiVo Black Screen

Hi s7rikeback,

 

Sorry to hear you're having trouble with this too.

 

Has the box settled at all or are you still getting a blank screen?

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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