Menu
Reply
  • 2
  • 0
  • 0
Earz10
Joining in
148 Views
Message 1 of 2
Flag for a moderator

This keeping it short sums up your amateur services!! No demand is beginning to annoy me!!

I am getting so annoyed now with trying to get movies or programmes on demand and being told to go online and search 319!! Then getting txt messages saying it will be sorted 2moro then the nxt day, then the nxt day, then the nxt day and so on!!! Sort the problem out will you!! I went with you over sky because I was told on the phone that you was willing to do better than Sky, i am slowly wishing that I went with skynandbpaid more as there demand is 100% working
0 Kudos
Reply
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
75 Views
Message 2 of 2
Flag for a moderator

Re: This keeping it short sums up your amateur services!! No demand is beginning to annoy me!!

Hi Earz10,

 

Many thanks for your message, we're sorry to read that there's been some issues on the TV services. The 319 issue is somewhat a loading issue of content from the On Demand to the TiVo box. Usually the box would eventually load the content after a few attempts. We're aware of such issues and are working hard to resolve them. 

 

Keep in touch and please let me know if there are any changes.

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply