That's it. Had enough. In the 2 years I've been with Virgin it's been a hit-and-miss nightmare. Once again - despite another engineer calling a matter of weeks ago - I've lost all access to apps, catchup, on demand etc. Dreadful, incompetent "service" from this company. Unreliable and inefficient. Please advise me how to cancel my subscription. I have a Freeview box I am now going to resurrect - THAT I can rely upon. Utterly dismayed and disappointed at a company I pay good money to. Every day I wonder if, when I switch on, I'm going to get the service I deserve - or yet another hiccup. I'm done. Patience gone.
Done the same, 20+ years and now ditched TiVo - 30 days notice is required now though! Changed this a month or so ago! If your out of contract it should be free, it should be anyway as they raised the price! If not wait a month as they're raising broadband prices again in October or November and do it then!