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0208yeatmans
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TVs pixelating

My TVs is pixelating on itv and it freezes when a program stops recording, as well as a very intermittent internet service I am considering a change of supplier altogether 

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desaik
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Re: TVs pixelating

HI.  

I am having the same problem as well.  I have had the TIvo boxfor along time and I wonder if the fault is in the box itself.  I have tried the usual procedure of rebooting the box but it has made no difference.

Has anyone tried anything else?

 

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Re: TVs pixelating

Hi 0208yeatmans,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your TV service.

 

I've run diagnostics on your equipment and I can see an issue with your Downstream Power levels that will need to be adjusted. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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