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TV service not working

Is anyone else encountering issues with TV service?. At the moment can't watch any channel. It seems like service is very slow and highly pixelated ( if that is such a word!). No sound and then periodically picture disappears. Have turned tivo off and on but to no avail
Internet connection is fine.
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Fibre optic
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Re: TV service not working

Probably best to phone in the fault.
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Re: TV service not working

Hi shani86 and welcome to the forums Smiley Happy


I'm sorry to hear that you're experiencing pixelation of the picture and other disruptions.


I'll be happy to help check this out for you.


I have connected to your box remotely and all looks great with the signal and power levels at present.  How are things looking today?


If you're still getting disruptions with the TV service, give me a shout I will help further.


I look forward to hearing from you Smiley Happy

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