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Danbeasant
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TV picture

Should my TV picture get blocks of blurred picture and lines every now and again?

Since moving to virgin, its been so much worse than sky, feels like im streaming the TV over the internet on IPlayer etc, which does the same with the picture quality.
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LittleMick73
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Re: TV picture

No, phone and report it.
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Forum Team
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Re: TV picture

Hi Danbeasant,

 

Welcome to the Community!

 

Really sorry to hear you've had trouble with your picture.

 

I've located your account and I can see you've spoken to our team recently. Are you still experiencing the same issues?

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Danbeasant
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Re: TV picture

Hi,
Yes its still a problem. Your engineer came out. He said its a known issue with your old amps, and that you arent replacing them until we report issues. He said he would escalate to your network team, but didnt know when the issue would be looked at. So I am just hoping to hear something soon!

Dan
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