Customer service have unblocked my TV On Demand but I still can't use it!! Am sick of ringing them, and all of their **bleep** ups! How can I get it working without having to call them yet again?! Have tried resetting box, as they told me to do 😡😡
I'm sorry to hear that you're having multiple issues with the On Demand service. I'd like to help resolve this with you.
I have taken a look at your boxes remotely and all is looking great signal wise from here. Can you tell me a bit more about exactly what happens when you use On Demand? Do you get any error messages/codes?
This will help me pin point the problem and help to get this fixed for you. I look forward to hearing from you.
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