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TV On Demand

Customer service have unblocked my TV On Demand but I still can't use it!! Am sick of ringing them, and all of their **bleep** ups! How can I get it working without having to call them yet again?! Have tried resetting box, as they told me to do 😡😡
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Re: TV On Demand

Hi Suesparkle,


A warm welcome to the forums Smiley Happy


I'm sorry to hear that you're having multiple issues with the On Demand service.  I'd like to help resolve this with you.


I have taken a look at your boxes remotely and all is looking great signal wise from here.  Can you tell me a bit more about exactly what happens when you use On Demand?  Do you get any error messages/codes? 


This will help me pin point the problem and help to get this fixed for you.  I look forward to hearing from you.


Collette Smiley Happy

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