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AlanW1
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TV On Demand - Error Code.

Hi,

 

I've been having some issues with the On Demand and Catch Up service, specifically I am getting the Error Code "6185". Can anyone look into this and sort this issue out ?

 

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Parrotperson
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Re: TV On Demand - Error Code.

First look on line if you can on VM website to see if the problems just your area. If it is they'll give an estimated fix date

 

if not ring in. You may wait sone time on here for a mod to look at your post. 

 

 

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Forum Team
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Re: TV On Demand - Error Code.

Hi AlanW1,

 

Welcome to the forums Smiley Happy

 

I'm sorry to hear that you're getting this error when using the On Demand service.

 

I have taken a closer look and found the fault and rectified it.  If you can power off/on the box to refresh and re-test the On Demand it should now work ok for you.

 

Please let me know how you get on, I'm here to help. Smiley Happy


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AlanW1
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Re: TV On Demand - Error Code.

Hi Collette_T,

 

On Demand and Catch Up is working great now, thanks for your help.

 

Alan.

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Forum Team
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Re: TV On Demand - Error Code.

That's great news AlanW1,

 

Thanks for the update Smiley Happy

 

I am pleased to hear all is working ok now for you.

 

If you need us for anything else, you know where to find us.

 

All the best.


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