Menu
Reply
  • 7
  • 0
  • 2
nevwg
Tuning in
204 Views
Message 1 of 6
Flag for a moderator

TIVO timer dysfunction

I have some programmes set up for Series Link record. Recently, and intermittently, programmes are not recording properly. The recording is starting late, and I have the feeling that the recording is starting only when I turn the box on from standby to watch something concurrent. Unless anyone has any ideas, I guess I'll have to give Virgin Help a call.


Helpful Answers
  • 10.3K
  • 917
  • 2.09K
Superuser
Superuser
397 Views
Message 2 of 6
Flag for a moderator
Helpful Answer

Re: TIVO timer dysfunction

You have correctly identified the cause of this problem.

You will see many occurrences of this issue on these fora.

A fix is currently being tested but no release date has been published.

In the meanwhile, you should avoid standby at times when recordings are likely.

0 Kudos
Reply

All Replies
  • 10.3K
  • 917
  • 2.09K
Superuser
Superuser
398 Views
Message 2 of 6
Flag for a moderator
Helpful Answer

Re: TIVO timer dysfunction

You have correctly identified the cause of this problem.

You will see many occurrences of this issue on these fora.

A fix is currently being tested but no release date has been published.

In the meanwhile, you should avoid standby at times when recordings are likely.

0 Kudos
Reply
  • 7
  • 0
  • 2
nevwg
Tuning in
195 Views
Message 3 of 6
Flag for a moderator

Re: TIVO timer dysfunction

Many thanks! I'll take your advice - and thanks for saving me a phone call!
  • 7
  • 0
  • 3
Anthonyec
Tuning in
184 Views
Message 4 of 6
Flag for a moderator

Re: TIVO timer dysfunction

Hi, I am having exactly the same problems. I went as far as doing a complete TiVo reset, this seemed to fix it for a few days but then it has gone back to missing recordings. I called 150 last night and found out that this has been caused by a software update. The advice is to leave the TiVo on and disable stand-by!! I was told there will be a fix in a few months time, really! In a time when energy savings are important Virgin tell us to leave the TiVo on permanently consuming more power so we can continue to record when not at home.If Virgin were aware of this why did they not e-mail subscribers to warn them that the TiVo might not record, pretty poor service if you ask me.

Anthony

  • 7
  • 0
  • 2
nevwg
Tuning in
158 Views
Message 5 of 6
Flag for a moderator

Re: TIVO timer dysfunction

I agree with Antony:


Anthonyec wrote:

........If Virgin were aware of this why did they not e-mail subscribers to warn them that the TiVo might not record, pretty poor service if you ask me.

 

I've now disabled standby, so I hope that Virgin will e-mail us when the bug is fixed.

0 Kudos
Reply
  • 7
  • 0
  • 3
Anthonyec
Tuning in
146 Views
Message 6 of 6
Flag for a moderator

Re: TIVO timer dysfunction


I've now disabled standby, so I hope that Virgin will e-mail us when the bug is fixed.


Based on their track record so far I wouldn't hold your breath on that.

 

 

0 Kudos
Reply