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Spidermonkey168
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TIVO box freezing in ‘Guide’

Had my new installation today at 3pm.  The TIVO box has frozen 4 times since in 6 hrs so i’ve had no choice but to take power out and reboot. 

I’ve changed the batteries in the remote just in case but the handset is showing a red light when pressed. 

It also throws me out of Netflix and YouTube. 

Really fed up as my Amazon Firestick used to work fine with BT so thought the TIVO box would be better. 

Any ideas?

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Re: TIVO box freezing in ‘Guide’

Hi Spidermonkey168,

 

Welcome to the Community!

 

I'm really sorry to hear you're having trouble with your TiVo®.

 

I've located your account and I can see you've spoken to our team about this already. How has it been since? Are you still having trouble?

 

Speak soon

 

Josh


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